from Birmingham, AL United States
Excellent customer service to confirm new website parts fit three year old Cosmo stroller.
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Needed the product but dismayed by the shipping
May 22, 2014
from Walla Walla, WA United States
I needed to replace the harness clip but the shipping was ridiculous. 18 bucks to ship a tiny piece of plastic??? I hope to god the other clip does not break since I could have replaced the whole stroller for cheaper. I bought it used and loved it but the clip broke so in order to continue using your product I ordered a new clip. You should seriously consider giving an option of sending things cheaper. I sent a whole child's castle toy to remote Alaska for under 10 dollars and I have ordered huge packages from China with free shipping; surely your company can find a cheaper shipping option.If Anything else breaks I will be finding a cheaper option by replacing your product.