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Combi does not accept returns for any replacement parts.
Our Price: $25.00


Product Code: 5310-005

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Description Extended Information
 
The All in One Hood snaps directly onto your All in One Mobile Entertainer and provides fun lights, sounds and toys to occupy your child. Available in eight fun colors, this part is compatible with all models of the All in One. Includes two coordinating mirror toys that fit directly into the hood. *Combi will not accept returns for this item.*
Features
  • Easily installed
  • Compatible with all models of the All in One
  • Features fun lights, sounds and toys to keep your little one entertained
  • Includes two mirrors
  • Does not include windshield


Average Rating: 3 of 5 | Total Reviews: 2 Write a review »

  0 of 0 people found the following review helpful:
 
Combi's Response to Ms. Yim June 17, 2014
Reviewer: Combi USA from Charlotte, NC United States  
Hi Ms. Yim,

We do have record of your call in to us. We responded to your call with an email requesting that you send us photos of the discolored items that you received. Your account in our system notes that we are waiting for those photos to be sent to us at customerservice@combiusa.com. Once we receive those photos, we will be more than happy to send out replacement parts to you. This is standard protocol that we follow before shipping out any replacement parts. Please give us a call at 1-800-992-6624 or email us at customerservice@combiusa.com if you have any questions.

Thank you,
Combi Customer Service

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  0 of 0 people found the following review helpful:
 
All in One Hood Discolored June 17, 2014
Reviewer: Chanthavy Yim from Des Moines, WA United States  
I opened the package it was very noticeable that it was discolored with white splotches as if it had been banged up but the box it came in was fine. I don't understand how they could have passed this through their quality control check. I had called them right after it was open. I was directed to the customer service department and was told that the person in charge for my that will handle my situation is in a meeting. So after I had done explained in details about my frustration of my purchases made. The person who took my call wrote down my number and said that I should be getting new replacement sent to me and a shipping box to return the damage one. But the person in charge will contact me back. It's been several weeks passed by and no calls returned and no replacement mailed to me. This is a very poor customer service. I use to work in Customer Relations Department in t before and this is not acceptable.

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